West Coast Expressway Sdn Bhd (WCESB) is the highway concessionaire for the West Coast Expressway (Taiping-Banting).

The total distance of the WCE from Taiping to Banting under the scope of privatization is 233km covering:

• Selangor – 93.8km
• Perak State – 139.2km

The WCE under the scope of privatization includes 12 sections as follows:

1. Banting – South Klang Valley Expressway (SKVE)
2. SKVE – Shah Alam Expressway (SAE)
3. SAE – Federal Highway Route 2 (FHR2) / New Klang Valley Expressway (NKVE)
4. FHR2 / NKVE – Bandar Bukit Raja Selatan
5. Bandar Bukit Raja Selatan – Bandar Bukit Raja Utara
6. Bandar Bukit Raja Utara – Assam Jawa
7. Assam Jawa – Tanjung Karang
8. Hutan Melintang – Teluk Intan
9. Kg. Lekir – Changkat Chermin
10. Changkat Chermin – Beruas
11. Beruas – Taiping South
12. Changkat Keruing – Seputih

*Section 12 is a deferred alignment where construction is to be carried out subject to compliance in the Concession Agreement (CA).

A total of 4 sections have been opened to users in stages as follows:

1. Bandar Bukit Raja Utara – Assam Jawa on 21st November 2023 (Section 6).
2. Bandar Bukit Raja Selatan – Bandar Bukit Raja Utara on 10th December 2019 (Section 5).
3. Hutan Melintang – Teluk Intan on 31st May 2019 (Section 8).
4. Kg. Lekir – Changkat Chermin on 23rd September 2019 (Section 9).
5. Changkat Chermin – Beruas on 23rd September 2019 (Section 10).
6. Trong – Taiping Selatan on 12th March 2024 (Section 11).

Other sections / alignments are still under construction and will be opened in stages when completed. It is estimated that the entire stretch of the highway will be fully opened by 2024.

WCE is a highway that operates using a closed toll system.

The calculation of the toll fare is based on the distance travelled and the toll rate as approved and gazetted by the Government.

Fully Electronic Toll Collection (ETC) system was implemented by WCE using Touch ‘n Go (TnG) card, SmartTAG device (on selected toll plaza) and RFID Tag. Users need to touch the TnG card or display the SmartTAG / RFID Tag at the entrance toll plaza and toll rates will be charged at the exit toll plaza.

Yes. The RFID system at WCE toll plaza is operational at the following toll plaza:

1. Bandar Bukit Raja Selatan 
2. Bandar Bukit Raja Utara
3. Hutan Melintang
4. Teluk Intan
5. Kg. Lekir
6. Sitiawan
7. Sitiawan Utara
8. Changkat Cermin
9. Beruas

No. eWallet/PayDirect payment method is still unusable.

No. Only electronic payment using TnG card or RFID is accepted.

Users can purchase TnG cards at the Self-Service Kiosk provided at the WCE toll plaza. However, users are advised to purchase a TnG card in advance before entering the highway.

WCE provides the following facilities to highway users:

1. Emergency Telephone at every 2km.
2. Layby at each toll plaza to which provides parking spaces, toilets and surau.
3. Self-Service Kiosks for TnG card purchase and top-up.
4. Highway patrol.

WCE is ready to assist in obtaining third party towing services only if the damaged/abandoned vehicles were not be transferred within the stipulated period. However, towing services managed by WCE are only to the nearest safe areas such as layby at toll plaza.

RSAs at designated locations are still in the development stage.

There are currently no petrol stations on the highway. Users are advised to refuel at nearby locations before entering the highway.

Users can contact our highway patrol using the Emergency Telephone provided along the highway or call WCE Infoline 1700-81-6600.

You may submit a complaint or inquiry through any of the following channels:

Office Address West Coast Expressway

i. Pejabat Pengurusan Lebuhraya Pesisiran Pantai Barat,
   Kompleks WCE, Jalan Meru/KU5,
   Bandar Bukit Raja, 41050 Klang,
   Selangor Darul Ehsan.

   Tel: 03-3082 1999
   Fax: 03-3082 1988
   E-mail: info@wce.com.my

ii. WCE Infoline Tel: 1700-81-6600